Help Centre
Friendly answers to the questions families ask most. Browse a topic below, or search to find a specific answer.
What University Buddy is, who it is for, and how to begin.
How your recommendations are built and where the information comes from.
What it costs, what you get, and how payment works.
Understanding your shortlist and changing your answers.
The optional exercises that add colour to your profile.
Bringing parents and family into your full report.
How your information is kept, exported, and deleted.
Signing in, sign in links, and your account email.
How to reach a real person and how quickly we reply.